Member Services Representative Seymour

Elite Fitness

Member Services Representative

Part Time • Seymour
Benefits:
  • Employee discounts
  • Training & development
 Special Skills:
Strong customer service skills Responsibilities:
  •  Membership Sales. 
  • Greet all members & guests with a smile and wish them well as they exit the club. 
  • Check in all members and guests in accordance with company procedures. 
  • Facilitate any messages on club software at member check-in. 
  • Answer phones in courteous, helpful, professional manner. 
  • Communicate special events to members and guests. 
  • Maintain an atmosphere which makes members feel welcome. 
  • Facilitate all member requests or forward to a manager. 
  • Maintain professional disposition at all times. 
  • Sell retail products.
  •  Schedule member services: tanning, etc. 
  • Facilitate payment of member services in accordance with company procedures. 
  • Know club facility, services, and schedules. 
  •  Maintain a clean and organized work area.
  •  Assist in all projects as delegated by club management. 
  • Follow all policies and procedures in the Employee Handbook. 
  • Opening and closing duties.


 Meetings:
 • Monthly or Weekly Department Meetings
 • Employee Training Meetings 
Compensation: $16.35 per hour




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